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Employees Will Thanks You
No one wants to be a micromanager, yet most of us have done it. Unfortunately, we learn how to lead and manage on-the-job, and we make some mistakes along the way.
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Consider visibility as your business grows. You are no longer able to see everything through direct interaction. Without a clear way to view what is happening across projects and people, you step in more frequently to stay informed. This is done through systems that allow work to be seen such as project management tools, reports, shared tracking, and documented updates. These structures make information accessible and consistent. Email is not a great place for Information flow, unless there are very clear parameters for email organization.
The absence of systems for information flow really slows down communication. When there is no consistent place for updates and communication to live, the only way to know what is happening is to ask. This creates constant interruption and places the burden of staying updated on the leader. When there is a clear process for where updates are recorded and when they are shared, communication becomes part of how the business operates.
This also shows up in the ability to delegate. When work is assigned without clarity around when and how progress will be communicated, there is no defined path for follow-through. The leader returns to check in, and the pattern continues. When delegating, always ask, “By when can you have that done?” or, “Can you have that done by Friday?” Follow up by asking, “How will I know this is complete?”
Delegation is complete when it includes what is to be done, by when it will be done, and how progress will be communicated. This creates a rhythm where work is both executed and visible.
There is certainly a leadership development component. When leaders have not yet developed the ability to train, coach, and develop their people, work is often assigned as tasks rather than owned as responsibilities and decision rights. Tasks require oversight. Responsibilities create ownership. When ownership is not established, leaders stay closely involved in the work to ensure it is done.
When visibility, information systems, clear delegation/requests, and ownership are all in place, you can see and connect with what is happening across your business. Your people will also appreciate being able fully to own their role!
Alicia Marie is the Founder and Managing Director of People Biz Inc, a leadership and development firm established in 2000. She works with founders, business owners, and senior leaders to strengthen leadership capability and build organizations that grow sustainably through their people. Her work integrates strategy, human behavior, and dialogue-based training and coaching.
